Terms of Sale
(1) Overview of Terms of Sale(i) All Terms of Sale listed here are applicable to the purchasing of any images, prints, canvases, imaging services, Media and/or other Product(s) available through Giordano Baseggio Digital Studios (Baseggio Media) online store, listed under the “store” tab, or here. The aforementioned products are those listed on the store, and are not exhaustive of active products on the site at the time of viewing. The Terms of Sale may not be altered or amended in any way through the use of any other document, such as purchase orders, emails, etc. A separate written agreement between the customer and iordano Jordan Baseggio and/or Giordano Baseggio Digital Studios (Baseggio Media) (including representatives of both entities) must be validated and signed if any alterations or amendments to the Terms of Sale are instituted. In the event of conflict between Terms of Sale and provisions stated in the Giordano Baseggio Digital Studios (Baseggio Media) Disclaimer, appendix 8; Terms of Sale, will govern control conditions of all Products. You the customer are solely responsible for selecting the correct size and print selection and/or product during the checkout stage. You can review the Giordano Baseggio Digital Studios (Baseggio Media) disclaimer here.
(ii) Giordano Baseggio Digital Studios (Baseggio Media) facilitates purchasing of Products manufactured through its relationship with its third party vendors. Purchasing of these products will constitute your personal acknowledgement that through the manufacturing, printing, etc. of these any of the available Media and/or physical medium Products is performed by said vendors, and that Baseggio Media Digital Studios’ role is solely to facilitate and support these vendors for each order pursuant to these Terms of Sale.
(2) Pricing & Payment Terms(i) Purchasing of Media, Products, and/or Services through Giordano Baseggio Digital Studios (Baseggio Media) online store requires that the customer provide valid payment information as required (and prompted) by the online store. Giordano Baseggio Digital Studios (Baseggio Media) reserves the right to terminate a customer’s order for any and all purchases where we are unable to process your provided payment information and you do not provide an alternative payment form upon Baseggio Media Digital Studios’ written request. The Terms of Sale requires the customer agrees to financially reimburse Giordano Baseggio Digital Studios (Baseggio Media) for all costs incurred during the collecting of amounts owed by the customer to either Baseggio Media Digital Studios or third-party vendor including, without limitation, attorneys’ fees and costs of any collection agency used.
(3) Shipping Terms & Policies (i) If any physical Media and/or Product(s) are purchased, Giordano Baseggio Digital Studios (Baseggio Media) will use all commercially reasonable efforts in conjunction with third party vendors to ship all orders for such purchases within the estimated delivery time applicable (a print, mounting and/or framing can take up to 2 weeks from the purchase date, and the customer is notified via email of this completion once it occurs. You the customer are able to choose a delivery time-frame presented at order checkout). The customer will not hold BGiordano Baseggio Digital Studios (Baseggio Media) reliable for any delays in shipping once the order has been shipped, although we do expect the customer to notify us should shipping delays occur.
(ii) Giordano Baseggio Digital Studios (Baseggio Media) and its utilized vendors reserve the right to substitute another carrier of equal or lesser cost to deliver your order at our discretion. The customer accepts all financial responsibility for shipping charges, which will be included, shown, and available for view during the order process. The shipping charge shown during the checkout process is final however, and you the customer shall not be charged more than what has been presented to you the customer during the checkout process. If the actual shipping charge is more than the amount shown in your shopping cart, Giordano Baseggio Digital Studios (Baseggio Media) will contact you with the correct shipping costs before processing your order, and you the customer will have an opportunity to cancel your order. Alternatively, Baseggio Media Digital Studios are open to fluctuating shipping costs, and will work with the customer in some circumstances to cover these costs.
(4) Return Policy(i) Giordano Baseggio Digital Studios (Baseggio Media) is a small business that produces all frames and prints as ordered (with the assistance of thirs party vendors) and are thus able to provide a limited return policy that will be on a manual review (case-by-case) basis. If for any reason you, the customer, are unsatisfied with any physical Media and/or Product(s) purchased through Giordano Baseggio Digital Studios (Baseggio Media) online store, Giordano Baseggio Digital Studios (Baseggio Media) will accept the return for certain select reasons within fourteen (14) days of your receipt (from when you actually receive the order, not from the purchase date) of the digital or physical product(s), which is determined by the delivery date by the carrier. Giordano Baseggio Digital Studios (Baseggio Media) will ONLY accept returns for visually or physically defective products. The customer is responsible for all return shipping costs. Upon successful completion of the return process, and receipt of the returned product, the customer will have the option to either accept a new item of the purchased Media and/or Product or be issued a full refund of the purchase price paid by the customer less shipping costs, unless the product has been determined to be damaged in anyway as a result of the customer. Any dissatisfaction with color, print type/media, or other similar attributes and reasoning will not be accepted as valid reasons for return, as visual representation via the website or social media is not guaranteed for print due to variances in ink when printing. Please refer to Appendix 7, (ii) of this Terms of Sale for further information. Giordano Baseggio Digital Studios (Baseggio Media) may provide a reprint if there are any MAJOR visual defects that result directly from the printing process. If the package is damaged during shipment, please reach out to us as soon as possible and send photographs/images of the product packaging “as-received” by you. We may ask for proof of this delivery process for verification.
(5) Exchange Policy(i) Giordano Baseggio Digital Studios (Baseggio Media) does not accept exchanges. If the incorrect size, incorrect print, or incorrect product is ordered, the customer is solely responsible for the costs of the product and its shipping costs billed at time of purchase. If the mistake was caught prior to order fulfillment, there maybe a possibility to correct and issue a refund and/or order the correct product. If this occurs please contact orders@baseggiomedia.com as soon as possible, as the window of time to correct an order prior to fulfillment depends on many factors. Giordano Baseggio Digital Studios (Baseggio Media) can not guarantee that an order can be amended once the checkout stage is complete.
(6) Product Availability & Pricing(i) Giordano Baseggio Digital Studios (Baseggio Media) and its vendors may revise or discontinue any/all available media and/or Product(s) at any time without prior notice. It is possible that these Media and/or Product(s) may become unavailable even after an order is place, in which case Giordano Baseggio Digital Studios (Baseggio Media) will notify the purchaser and issue a full refund or replacement depending on the customer’s request. All prices are subject to change without notice.
(7) Product Descriptions, Pricing & Errors (i) Giordano Baseggio Digital Studios (Baseggio Media) endeavors to maintain up-to-date and accurate information for all Media and/or Product(s) available through the online store, and strives to eliminate any errors. If any errors are detected, Giordano Baseggio Digital Studios (Baseggio Media) encourages the customer to report such issues to Customer Service at orders@baseggiomedia.com.
(ii) Giordano Baseggio Digital Studios (Baseggio Media) does not guarantee that all Media and/or Product Descriptions, Photos, Prints, Pricing, or other photographic materials or services are complete, accurate, reliable, current, or error-free. All listed product weights and dimensions are approximate. The customer acknowledges that variation in applicable color and/or brightness can vary depending on type of device used to view the online store, and Giordano Baseggio Digital Studios (Baseggio Media) cannot guarantee that your computer will accurately display all Media and/or Product colors and brightness.
(iii) Giordano Baseggio Digital Studios (Baseggio Media) and its vendors reserve the right to format, manipulate, or modify any Media and/or Product(s) as required to satisfy each respective order. If any Media and/or product purchased by the customer is not as described or pictured, the customer’s sole course of action is to return the Media and/or product in unused condition for a full refund (less original shipping costs) within thirty (30) days of receipt.
(iv) In the event of any error, Giordano Baseggio Digital Studios (Baseggio Media) reserves the right to remedy and correct such error and charge the correct price for the customer purchased Media and/or Product(s) or cancel the order. The customer’s sole course of action in event of such error is to cancel the order.
(8) Customer Allowable ActionsCustomer Allowable Actions include all personal and non-commercial use of the Media and/or Product(s), which permits the customer to perform the following actions:
The customer may display Product(s) and Media on personal websites, in personal locations, computers, tablets, mobile smartphones or other technical/digital devices.
(9) Customer Barred Actions:(i) Customer Barred Actions include all non-personal and commercial use of the Media and Product(s), which prohibits the customer to perform the following actions:
The customer may not resell, relicense, sub-license, or otherwise redistribute Media and Product(s) without expressed written permission directly from Giordano Jordan Baseggio and/or Giordano Baseggio Digital Studios (Baseggio Media) (including representatives of both entities).
The customer may not make images and or prints for personal use from the original work.
The customer may not use the media in any fashion that requests and/or charges others money or fees, and may not under any circumstances receive any financial compensation, payment, or remuneration for the usage of any Media or Product(s) in advertising.
The customer may not utilize the Media or Product(s) in a pornographic, explicit, illegal, immoral, slanderous, defamatory manner, and shall not associate with such content in any form.
The customer shall not incorporate the Media, Product(s), or Giordano Baseggio Digital Studios (Baseggio Media) (including representatives of both entities) brand or logo into any trademarks, logos, or service marks.
The customer shall not make any purchased Media or Product(s) available for download to external parties, irrespective of whether or not the customer receives commissions or remuneration from such.
The customer shall not utilize any Media or Product(s) for business, educational, events, or other non-personal uses, all of which, require a commercial license as specified by this Terms of Sale.
Giordano Jordan Baseggio & Giordano Baseggio Digital Studios (Baseggio Media) retains all rights, license, copyright, title, descriptions, and ownership of the media contained within these Product(s) as shown in the disclaimer; Copyright © 2024 Giordano Baseggio Digital Studios (Baseggio Media). All Rights Reserved*It is illegal and punishable by law if for any reason any watermarked images are used, edited, and/or modified without the expressly written permission from Giordano Jordan Baseggio and/or Giordano Baseggio Digital Studios (Baseggio Media) (including representatives of both entities).